Avant Hardship Program: How to Lower Your Payment and Get Help With Avant Debt
If you are struggling to make payments on an Avant personal loan or Avant Credit Card, you may have options.
Avant provides payment-assistance options for customers experiencing financial difficulty. However, there is not one publicly advertised “Avant Hardship Program” with a guaranteed interest rate, payment reduction or repayment term that applies to every borrower.
The assistance available to you can depend on your account, payment history, financial situation and the type of debt you have.
The good news is that you do not have to figure everything out on your own.
You can start by contacting them directly to ask what payment-assistance options are available. If you are also struggling with other credit cards or unsecured debts, nonprofit credit counseling and a Debt Management Program may provide another option.
DebtWave Credit Counseling offers a free credit counseling session to help you compare your choices.
No new loan. No obligation to enroll.
Does Avant Have a Hardship Program?
Avant acknowledges that customers sometimes experience financial hardship and says it has options available to help borrowers stay on track.
If you are worried that you cannot make an upcoming payment, Avant recommends contacting the company to discuss the payment options available for your account.
The important thing to understand is that they do not publish one standard hardship plan that guarantees every customer:
- A specific reduced interest rate
- Certain percentage reduction in monthly payments
- A specific hardship-program length
- Payment deferment
- Permanent modification of the loan
Your options will depend on your individual circumstances.
That is why it is usually better to contact Avant before simply missing a payment.
How to Apply for Avant Hardship Assistance
Start by reviewing your finances before calling.
You should know approximately your:
- Current balance
- Interest rate
- Required monthly payment
- Monthly take-home income
- Housing expenses
- Vehicle expenses
- Other credit card and loan payments
- Any significant recent change to your finances
Then explain why your existing payment has become difficult to afford.
Examples might include a loss of income, reduction in work hours, unexpected expenses, divorce or another significant change in your household finances.
You do not need to wait until the situation becomes unmanageable before asking for assistance.
Avant specifically encourages customers who are concerned about making upcoming payments to contact the company and discuss available payment options.
Avant Hardship Program Phone Numbers
Avant currently provides different customer-service contacts depending on whether you have an Credit Card or personal loan.
For general account assistance, they list customer-support departments for both its credit-card and personal-loan products.
When calling, tell the representative:
“I am experiencing financial hardship and am having difficulty making my regular monthly payment. What payment-assistance or hardship options are currently available for my account?”
Make sure you understand whether any offer:
- Reduces your payment
- Changes your interest rate
- Changes your due date
- Extends your repayment period
- Requires automatic payments
- Affects your credit-card account status
- Is temporary or permanent
Ask for the terms in writing whenever possible.
Avant Credit Card Hardship Assistance vs. Personal Loan Hardship Assistance
This distinction is important.
Avant offers both credit cards and unsecured personal loans, but assistance available for one product may not be the same as assistance available for another.
Credit Card
If you have a Credit Card, a hardship or repayment arrangement could affect how you use the account.
Before accepting an offer, ask whether your card will be:
- Closed
- Suspended
- Restricted from new purchases
- Subject to a lower credit limit
Reducing or eliminating your ability to make additional purchases may actually be helpful if your primary goal is getting out of debt.
Personal Loan
A personal loan is an installment loan rather than a revolving credit-card account.
Your monthly payment is based on the terms established when you obtained the loan.
If that payment has become unaffordable, contact Avant and ask what payment arrangements may currently be available.
Avant's own customer-support materials state that borrowers having trouble making payments should contact the company to discuss their options.
What If the Hardship Program Doesn't Lower Your Payment Enough?
This is where it is important to look at your entire financial situation instead of just your Avant account.
Imagine you have:
- Avant personal loan. Balance $8,000.
- Chase credit card. Balance $7,500.
- Capital One credit card. Balance $9,000.
- Discover card. Balance $6,000.
- Citi card. Balance $5,000.
Lowering your Avant payment might help temporarily, but it doesn't necessarily solve the bigger problem.
You still have five debts, five payments and potentially thousands of dollars in interest charges.
A nonprofit credit counseling session allows you to look at all of those debts together.
Avant Recommends Considering Nonprofit Credit Counseling
One particularly important point for consumers struggling with debt is that Avant itself discusses nonprofit credit counseling as an alternative for borrowers experiencing financial hardship.
Avant encourages customers who are having difficulty making payments to contact Avant directly and review their financial situation before enrolling with a debt settlement company.
They also specifically recommend considering a nonprofit credit counseling organization when reviewing debt-relief options.
That distinction matters.
Credit counseling and debt settlement are not the same thing.
Can a Debt Management Program Help With Avant Debt?
Potentially.
DebtWave's nonprofit Debt Management Program is designed to help consumers repay unsecured debt without taking out another loan.
Depending on the creditor, account type and current creditor participation terms, a Debt Management Program may be able to help restructure payments on eligible debts.
During your free consultation, a DebtWave credit counselor can review your account along with your other debts and determine which accounts may qualify.
There is no obligation to enroll.
How a Debt Management Program Works
A Debt Management Program, or DMP, is different from taking out another debt consolidation loan.
You are not borrowing money to pay off your existing debt.
Instead, DebtWave works with participating creditors to obtain available repayment terms.
Potential benefits can include:
- Reduced interest rates on participating accounts
- Lower required monthly payments
- One consolidated monthly Debt Management Program payment
- A structured repayment schedule
- No new loan
- No credit-score requirement to qualify for counseling
- Help from a nonprofit credit counseling organization
You continue repaying the debt you owe.
DebtWave receives your scheduled program payment and distributes payments to the creditors included in your program.
The goal is to help you become debt-free through an affordable, structured repayment plan.
Avant Hardship Program vs. Debt Management Program
| Avant Hardship Assistance | Debt Management Program | |
|---|---|---|
| Who do you work with? | Avant directly | Nonprofit credit counseling agency |
| Covers Avant debt? | Yes | Depends on account eligibility and creditor participation |
| Can include other creditors? | No | Yes |
| Requires a new loan? | No | No |
| May reduce interest? | Depends on Avant's offer | Depends on creditor terms |
| May lower payments? | Possibly | Often, depending on enrolled accounts |
| One payment for multiple debts? | No | Yes |
| Financial counseling included? | No | Yes |
| Best for | Someone primarily struggling with Avant | Someone struggling with multiple unsecured debts |
Neither option is automatically better.
If Avant is your only problem, working directly with Avant may be all you need.
If Avant is just one of several high-interest debts, it may make more sense to review everything together with a nonprofit credit counselor.
Historical DebtWave Results With Avant Accounts
DebtWave has been helping consumers repay unsecured debts for more than two decades.
In a historical DebtWave review covering 772 Avant accounts enrolled between 2014 and 2024, 499 accounts had successfully been paid in full and another 43 accounts remained active at the time of the review.
DebtWave's previous analysis of Avant accounts also found that the average monthly payment in the group reviewed decreased from approximately $275 to $206.
That represents a reduction of roughly 25%.
The historical average interest rate obtained on the Avant accounts included in that analysis was approximately 9%.
These figures are historical results and should not be interpreted as a guarantee of the terms currently available on any individual Avant account. Creditor policies, interest rates, account eligibility and Debt Management Program terms can change.
A credit counselor can review the terms currently available for your account before you decide whether to enroll.
Should You Get Another Debt Consolidation Loan?
When monthly payments become difficult, getting another personal loan can sound appealing.
You borrow enough money to pay off several debts and replace them with one new payment.
Sometimes that works.
But there is a major risk.
If you use a consolidation loan to pay off your credit cards and then begin charging purchases to those cards again, you can eventually end up with:
The consolidation loan + new credit card balances.
Instead of solving the debt problem, you have increased it.
Before taking out another loan, compare the total:
- Monthly payment
- Interest rate
- Loan fees
- Repayment period
- Total interest
- Total amount repaid
Also determine whether your budget has enough room to prevent balances from building up again.
Don't Ignore a Payment You Can't Afford
One of the worst strategies is doing nothing.
If you know your upcoming Avant payment is going to be difficult, investigate your options as early as possible.
Start with Avant.
Ask what payment assistance is available.
Then take a broader look at your finances.
If Avant is only one of several debts causing financial stress, a free nonprofit credit counseling session may help you determine whether a Debt Management Program, creditor hardship plan, DIY repayment strategy or another solution makes the most sense.
Get Help With Your Avant Debt
If your Avant payment is becoming difficult to afford, DebtWave can review your situation at no cost.
A certified credit counselor can review:
- Your Avant balance and payment
- Credit card balances
- Interest rates
- Minimum payments
- Income
- Living expenses
- Current budget
- Available debt-repayment options
If a Debt Management Program appears appropriate, we'll explain the estimated payments, available creditor terms and projected repayment period before you decide whether to enroll.
See If You Can Lower Your Monthly Debt Payments
Free nonprofit credit counseling. No new loan. No obligation to enroll.
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