Can an Avant Hardship Program Help With Your Payments?
An Avant hardship program or other payment-assistance option may be worth exploring when reduced income, unexpected expenses or another financial setback makes an Avant personal loan or Avant Credit Card payment difficult to manage.
Avant says customers who are concerned about making an upcoming payment have options available to help them stay on track. However, Avant does not publish one universal hardship arrangement with the same payment, interest rate or repayment period for every customer.
If your Avant account is only one part of a larger debt problem, nonprofit credit counseling can also help you review your other credit cards, unsecured debts, household expenses and overall repayment strategy.
Nonprofit Credit Counseling Since 2001
How to Ask About an Avant Hardship Program
If you are unsure whether you can make your upcoming payment, Avant recommends contacting the company to discuss payment options that may be available for your account.
Avant also tells consumers experiencing Avant financial hardship to contact the company before enrolling with a debt settlement provider. Therefore, reaching out early may help you understand your options before the account becomes further delinquent.
Avant currently lists this number for customers who are concerned about making an upcoming payment.
Avant lists this number when discussing financial hardship and alternatives to debt settlement.
Avant also publishes this email address for consumers who are having payment difficulty or experiencing financial hardship.
How Does an Avant Hardship Program Work?
Avant does not publicly advertise one standard hardship program with identical terms for every personal-loan or credit-card customer. Instead, the company says it has a number of payment options available to help customers stay on track.
Consequently, the actual Avant hardship assistance offered may depend on the product, account status and individual financial circumstances. Do not assume that a specific payment reduction, interest-rate reduction or deferment automatically applies.
If Avant offers a payment arrangement, ask for the complete terms before accepting it. In particular, find out whether the payment, APR, fees, due date or overall repayment schedule will change.
Before accepting an arrangement: Confirm the required payment, program length, interest treatment, fees, due date and what happens when the assistance period ends. Personal-loan customers should also ask whether the final payoff date changes.
3 Questions to Ask About Avant Payment Assistance
An Avant payment plan may provide breathing room, but the complete terms matter. Make sure you understand both the immediate benefit and the longer-term effect on the account.
What Will I Need to Pay?
Confirm the required payment amount, when it begins and whether the payment changes later in the arrangement.
Will Interest or Fees Change?
Ask whether your APR or fees change and whether interest continues to accrue while the payment arrangement is active.
What Happens Afterward?
Ask what payment will be required when the arrangement ends and whether your repayment period or final payoff date changes.
Avant Credit Card Hardship vs. Avant Personal Loan Hardship
Avant offers both credit cards and unsecured personal loans. Because these products work differently, the assistance available for one type of account may not be the same as the assistance available for another.
Avant Credit Card
A credit card is revolving debt. Before accepting Avant Credit Card hardship assistance, ask whether the account will remain open, be restricted from new purchases, have its credit limit changed or be closed.
Avant currently lists 855-752-7012 for Avant Credit Card customer service.
Avant Personal Loan
A personal loan is an installment obligation with scheduled payments over a defined repayment period. Ask whether an Avant personal loan hardship arrangement changes your payment amount or payoff schedule.
Avant currently lists 800-712-5407 for personal-loan customer service.
Three Ways to Address Avant Debt
The right approach depends on the type of Avant account you have, the balance, APR, household budget and whether Avant is your only significant debt or one of several unsecured obligations.
Work Directly With Avant
If the Avant account is causing most of your payment pressure, contact Avant and ask which account-specific payment options may currently be available.
Continue Paying on Your Own
If your budget supports larger payments, determine whether paying more toward your debt could reduce the repayment period and total interest.
Review Nonprofit Credit Counseling
If Avant is one of several unsecured debts, nonprofit credit counseling may help you evaluate a coordinated repayment strategy for eligible accounts.
When an Avant Hardship Program May Not Be Enough
An Avant hardship program may improve one payment without resolving a broader monthly cash-flow problem. For example, you may also have balances with several credit card companies.
In that situation, nonprofit credit counseling can help you review eligible debts together instead of focusing only on your Avant account.
Avant Hardship Program or a Debt Management Program?
If direct Avant payment assistance does not address your overall debt situation, nonprofit credit counseling provides another option to review.
Avant's own support information tells consumers experiencing financial hardship to consider their options before enrolling with a debt settlement company. Avant specifically mentions nonprofit credit counseling as another resource.
Through a Debt Management Program, eligible participating accounts may receive reduced interest rates, payments or other creditor concessions according to current creditor guidelines.
Qualifying clients generally make one scheduled program payment, and the counseling organization distributes funds to participating creditors.
A traditional DMP is not another consolidation loan. Instead, qualifying debts are repaid through a structured repayment program without borrowing additional money.
Avant debt management program eligibility and final terms depend on the account type and Avant's current creditor guidelines. Therefore, a specific APR, payment reduction or payoff period cannot be guaranteed.
DebtWave's Experience With Avant Accounts
DebtWave analyzed Avant accounts enrolled in its Debt Management Program from 2010 through 2024. These historical figures illustrate what occurred within that group; however, future Avant terms and individual outcomes may differ.
Historical DebtWave analysis of Avant accounts enrolled from 2010 through 2024. The study included approximately $5.37 million in enrolled Avant debt, an average starting balance of approximately $6,962 and an average payment reduction of 25%. Historical averages and outcomes do not guarantee future creditor terms or individual results.
Avant Hardship Program vs. a Debt Management Program
An Avant hardship program and a Debt Management Program may both address payment pressure, but they serve different purposes. Direct assistance focuses on an Avant account, while a DMP may coordinate repayment across several eligible creditors.
| Feature | Avant Assistance | Debt Management Program |
|---|---|---|
| Who provides it? | Avant | Nonprofit credit counseling agency |
| Accounts addressed | Individual Avant account | Multiple eligible participating creditors may be included |
| New loan required? | No | No |
| Payment changes? | Depends on the account-specific option Avant offers | Depends on participating-creditor guidelines |
| APR changes? | Confirm directly with Avant | Eligible creditors may provide reduced rates |
| Budget and debt review? | Not the primary purpose | Included in the nonprofit counseling process |
| Multiple creditors? | Generally focused on Avant | Multiple qualifying accounts may be coordinated |
Estimate Your Debt Management Program Payment
Use DebtWave's Debt Management Plan Calculator to compare your current eligible debts, monthly payments and APRs with estimated program terms.
Calculator results are estimates. Actual Avant participation, payments, interest rates and other creditor concessions depend on the account type and current creditor guidelines.
Why Consider DebtWave for Avant Debt?
DebtWave Credit Counseling, Inc. is a 501(c)(3) nonprofit organization that has provided credit counseling, financial education and Debt Management Programs since 2001.
DebtWave is also a member of the National Foundation for Credit Counseling. Importantly, Avant's own support materials tell consumers experiencing hardship that they can contact a nonprofit credit counseling organization to discuss their options.
Speaking with DebtWave does not require you to enroll in a DMP. A counselor can first review your Avant account together with your other debts, monthly payments, household income and expenses.
NFCC Member Agency
DebtWave is listed in the National Foundation for Credit Counseling member-agency directory.
Avant Hardship Program FAQs
Does Avant have a hardship program?
Avant says it has payment options available to help customers who are concerned about making upcoming payments. However, Avant does not advertise one universal hardship plan with the same payment, APR or duration for every customer.
What is the Avant hardship phone number?
Avant currently lists 312-763-7438 for customers who are unsure whether they can make an upcoming payment. Its financial-hardship guidance also lists 844-240-4539 and payments@avant.com.
Should I contact Avant before missing a payment?
Yes. Avant specifically tells customers who are unsure whether they can make their upcoming payment to contact the company and learn about available payment options.
Can Avant lower my monthly payment?
Avant says it has payment options available to help customers stay on track. However, the company does not guarantee that every customer will receive a reduced monthly payment.
Can an Avant hardship program lower my interest rate?
Do not assume that an interest-rate reduction will be available. If Avant offers an account-specific arrangement, ask whether the APR changes and how long any modified terms remain in effect.
What number do I call for an Avant personal loan?
Avant currently lists 800-712-5407 for personal-loan customer support. Customers with immediate payment concerns can also use Avant's dedicated payment-options contact information.
What number do I call for an Avant Credit Card?
Avant currently lists 855-752-7012 for Avant Credit Card customer support.
Does Avant recommend nonprofit credit counseling?
Avant's financial-hardship guidance specifically tells consumers that they can contact a nonprofit credit counseling organization to discuss their options.
Is nonprofit credit counseling the same as debt settlement?
No. A traditional Debt Management Program is designed to repay participating creditors according to program terms. Debt settlement generally involves attempting to resolve debts for less than the full amount owed.
Can an Avant Credit Card be included in a Debt Management Program?
Eligible Avant Credit Card accounts may be able to participate in a nonprofit Debt Management Program. Participation and final terms depend on the individual account and current creditor guidelines.
Will my Avant Credit Card be closed on a DMP?
Credit cards included in a Debt Management Program are generally closed or restricted from additional purchases. Specific account treatment may vary by creditor.
Can an Avant personal loan be included in a DMP?
Some unsecured personal-loan accounts may qualify for Debt Management Program arrangements. Eligibility depends on the account type, creditor participation and current creditor guidelines.
Does an Avant hardship program forgive my debt?
Hardship payment assistance generally focuses on making repayment more manageable rather than automatically forgiving the balance. Similarly, a traditional DMP generally focuses on repaying enrolled debt rather than settling principal for less than the amount owed.
What if Avant is only one of several debts I owe?
A nonprofit credit counseling session can review several unsecured creditors together. This can be helpful when the Avant payment represents only one portion of a larger monthly debt burden.
How can I estimate a Debt Management Program payment?
Use DebtWave's Debt Management Plan Calculator to compare current eligible debt payments and APRs with estimated program terms. Actual creditor terms may differ.
Compare Your Avant Debt Relief Options
If your Avant payment has become difficult, start by contacting Avant and asking which payment options are currently available for your account.
If Avant is only one part of a larger debt problem, DebtWave can provide a free financial review and help you compare your existing repayment strategy, an Avant hardship program and nonprofit credit counseling options.
DebtWave Credit Counseling, Inc. is not affiliated with or endorsed by Avant, LLC, WebBank or their affiliates. Avant and related names and trademarks belong to their respective owners. Avant hardship, payment-assistance and account terms may change. Debt Management Program eligibility, creditor participation, interest rates, payments and concessions vary by creditor and individual account. Historical results do not guarantee future creditor terms or individual outcomes. DebtWave is a 501(c)(3) nonprofit organization and does not lend money.